Terms and Conditions

Welcome to AlphaVital. By using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using the site.

1. Acceptance of Terms

By accessing and using this website, you agree to be bound by the Terms and Conditions set out here. If you do not agree with any part of these terms, you must immediately cease using the site.

2. Use of the Site

You are authorised to use this site only for lawful purposes. You must not use the site in a way that infringes applicable laws or regulations, or in a way likely to damage or disable the site.

3. Accounts and Membership

To access certain features of the site, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and password, as well as all activities that occur under your account. AlphaVital reserves the right to suspend or cancel your account in the event of a breach of any of these terms.

4. Orders and Payment

When you place an order through our site, you agree to provide accurate and complete information regarding the order and payment. We reserve the right to refuse or cancel any order in the event of pricing errors or product availability issues.

5. Shipping and Delivery

We endeavour to deliver products on time, but delays beyond our control may occur. We accept no liability for delivery delays due to unforeseen circumstances. If you experience any shipping issue, please contact us.

6. Return and Refund Policy

We offer a flexible return policy for unused products in their original condition. You can report any product issue within 7 days of receipt and return the product within 30 days of purchase. Please consult the return and refund policy for full details.

7. Intellectual Property

All content on this site, including texts, images and logos, is the property of AlphaVital or its licensors. Use of this content for commercial purposes is prohibited without our prior written consent.

8. Limitation of Liability

We accept no liability for direct or indirect damages resulting from the use of or inability to use the site or the products we offer. Your use of the site is at your own risk.

9. Amendments to Terms

We reserve the right to modify these Terms and Conditions at any time. Any modifications will be published on this page, and we recommend you review the terms regularly to ensure you agree with the updates.

10. Applicable Law

These Terms and Conditions are governed by the laws of Morocco, and any dispute arising from them shall be subject to the exclusive jurisdiction of the courts of Casablanca.

11. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us by email: contact@alphavital.ma.