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A question about a product, an order or delivery? Our team replies within 24h, in English, via WhatsApp or email.
Send an email · contact@alphavital.ma- Cash on deliveryPay when you receive your order
- Free delivery from 170 MADEverywhere in Morocco
- ONSSA certifiedTested, compliant supplements
- 14-day returnsSatisfied or refunded
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The Alphavital team
An editorial team and a customer care team at your service. We are not health professionals: we translate research into clear guidance, sources included.
Frequently asked questions
Do you deliver everywhere in Morocco?
Yes. Alphavital delivers to every city in Morocco. Delivery is free from 170 MAD; below that, a 30 MAD fee applies.
How can I pay?
Cash on delivery (COD) is available everywhere: you pay in cash when your parcel arrives. No advance payment is required.
What are the delivery times?
Usually 24 to 72h depending on your city. You receive a confirmation call or message before shipping.
Can I return a product?
Yes, you have 14 days to contact us if there is an issue. Our customer care team helps with an exchange or refund.
How do I track my order?
Message us on WhatsApp at 0652701712 with your name or order number and we'll share its real-time status.
The information provided is for general guidance, based on sourced research (PubMed, DOI, authorities). The Alphavital team is not composed of health professionals. Consult a qualified health professional before any use, in case of ongoing treatment, pregnancy/breastfeeding, or any medical condition.